Terms of Service
Retribution of the general conditions
Contracts, offers and deliveries Terra Jordan made solely on the basis of these terms and conditions. The terms and conditions apply to the delivery of the order of goods by the customer to be accepted.
The terms and conditions can change at any time. In each case, the current version applies in receipt of the customer’s order at Terra Jordan.
Offer and conclusion of contract, matter of the contract
All offers are in the availability of the goods without obligation. This provision applies to all information contained in our price lists and advertising material of any kind, as well as verbal statements and commitments, and subject to printing errors.
A contract is only concluded with the acceptance of the order. This is done by an order confirmation e-mail. The contractual performance includes the delivery of the ordered goods to the specified delivery address.
Prices, price changes
The prices are gross prices in EURO. They include all statutory charges (eg VAT). It applies the list price as on the order form and as on the order stated. The postal charges are staggered in: Austria, Europe and International. For larger quantities, the surcharge will be made known to you by mail.
Payment terms and reservation of ownership
Payments are made by bank transfer or cash deposit and include the surcharge. On receipt of payment, the goods will be issued.
The goods will remain until full payment of the outstanding receivables owned by Terra Jordan.
Right of withdrawal
The customer has the right to cancel the contract within 7 working days after the delivery. The cancellation of the contract must be communicated to Terra Jordan in writing. The cost of the return shipment bears the customer.
Return defective goods
Case of justified complaints, the goods can be returned within the warranty period as well. The resulting costs are borne by Terra Jordan.
The purchaser agrees that the listed in the order information is used solely for the purpose of doing business and that you will receive information letters by Terra Jordan. Under no circumstances this data will be shared with third parties. This consent may be revoked in writing at any time.
Court of jurisdiction is Wiener Neustadt.